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Standard Refund Policy.
We always want you to have a great experience with Peopleimages.com. In the event that you are not completely satisfied with your purchase, we will work with you to resolve the problem or give you a refund.
Please note that Peopleimages.com is incorporated under South African Law and therefore the South African Consumer Protection Act will apply to all purchases, returns and refunds.
Important things to note when returning credits purchased from Peopleimages.com:
- • You have 48 hours to return credits from the time when you have (purchased/received) it.
Important things to note when returning an image purchased from Peopleimages.com:
- • You have 7 business days to return an image/video from the date you (purchased/received) it.
- • The image/video may NOT have been used for any “Media” or advertising
- • The image may not have been passed on to subsidiaries
If the above is not breached, you will be eligible for a refund of credits to your account matching the credits spend buying the image(s) returned.
Custom retouched images will NOT be eligible for return, however if the image has not been used for any media /and or advertising we will fully refund your purchase with credits on your Peopleimages.com account.
Please Note:
Any downloaded images used will be billed as royal-free single images.
We will not be able to refund any purchases or credits after the aforementioned days.
