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My image is not loading and I am under a DEADLINE…Uuugh! I'm a new customer and I bought two images just this morning—no problems, now, I click on the download button and it just spins. Unfortunately it has deducted money from my account without sending the file HELP!
Hey Drew
Thank you so much for reporting the bug. I have informed our programmers and they have confirmed that the error has been resolved.
If you have any further questions please feel free to contact me at [email protected]
Kind Regards
Lucy
1 comment on this content
Yuri | March 25, 2014 | 2 people like this
You can always re-download your files from your download history under "history". So if there was a transfer error you can just do that in your own time