• Asked by
• Anonymous
• |
• July 13, 2013
• |
• Nobody else has this question

File not downloading

I just signed up for your site and am trying to download my free image. Every time I click download it says "Download rendered error." What am I doing wrong? My account balance has been deducted the price of the image. I would like to purchase more images but now I am afraid to. Thanks

• Answered by
• Jessica
• |
• July 31, 2013
• |
• No one likes this yet

Hi Kelly

My name is Jessica and I am your account manager. Please see your email for correspondence. I apologize for the inconvenience.

Regards

Jessica