• Asked by
• Anonymous
• |
• August 3, 2013
• |
• Nobody else has this question

Confused?

Hi
I recently downloaded an image I thought was free. I wanted the smallest size and as I filled in the information I continously got the message that the image was free to download. But when I finally got to the point when I was to download the picture, I was charged with 2 dollars? I no longer want the picture and have no intentions to use it in any way. So please cancel my order and my account with you. This is not the way you handle your customers
best regards Erik Eriksson

email: bestiklassen@live.se

• Answered by
• Jessica
• |
• August 5, 2013
• |
• No one likes this yet

Hi Erik

My name is Jessica and I am your account manager on Peopleimages.com. Please allow me to assist you in resolving this problem.

When you sign up to Peopleimages.com, we give you $15 worth of FREE credit to spend on our site. You can then use this credit to purchase our images (without having to spend any of your own money). I apologize for the confusion and hope that I have explained the "Free credit" system sufficiently.

Should you have anymore questions regarding this or anything els on the site, I will gladly assist you.

Regards

Jessica


Client Management
http://www.peopleimages.com
Local Number: +27 813 981 32
Skype: peopleimages
Timezone: GMT+2